Patient portals

Patient portals

Healthcare companies are under constant scrutiny to ensure their data is secure and HIPAA-compliant

Healthcare is extremely specialized with a variety of processes, equipment, and procedures depending on the field you serve. The medical industry has been forced to choose between familiar-but-inefficient legacy systems, or bloated EMR (Electronic Medical Record) systems.

Docframe's visual application builder platform for healthcare organizations provides the enterprise grade security of online database applications without the technical difficulties. So, building a stand alone system that can manage every aspect of patient care is now easier than ever.

Building online database applications is easy with no-code

computer, laptop, work from home

Some key features that can be easily developed with Docframe are digital forms, like patient intake forms, or a patient portal for requesting prescription refills. Our philosophy is that the physician knows what will increase patient satisfaction, so we give physicians as much control as possible—while maintaining user friendly customization experience.

Healthcare professionals want better cloud-based electronic health record (EHR) tools

Most health organizations understand that modern technologies could be used to improve patient engagement, but very few healthcare organizations have the time to innovate and iterate on their practice management software. Luckily, the next generation of cloud-based no-code technology will revolutionize how patient portal development is done and how electronic health record (EHR) systems are made.

As this next wave of technology washes over healthcare organizations many independent care professionals will leverage no-code tools, like Docframe, to invent a better patient experience that increases patient engagement and improve patient care.

Better patient portal and patient registration software is just the beginning

Moving towards a cloud-based model will unlock the extraordinary computing potential that has been developing for years in the biotech and bioinformatics space. A flexible no-code platform, like Docframe has the potential to

All the tools in the EMR/EHR space are too complex

maze, labyrinth, complex health it

Despite an early promise of simplicity, EMRs can add an unwanted layer of complexity to a data storage ecosystem. Where simple, intuitive, and patient-centric software is concerned, the healthcare sector has long been historically underserved.

While there is inherent complexity in healthcare, some tasks, like patient scheduling, managing patient appointments, or keeping track of patient history, are made more complex than they need to be by legacy EMR providers.

Most healthcare organizations need custom patient portal software

Docframe’s HIPAA-Compliant database is the long-awaited solution for a medical industry in need of both operational simplicity and ironclad data security. These two qualities are not mutually exclusive. From simple client portals to sophisticated digital medical records and equipment-management tools, your HIPAA-Compliant database can be tailored to your specifications, and easily reconfigured to meet changing needs.

Patient engagement is much better on mobile

mobile phone dream

In 2022, our digital world is mobile first. Patients are sick of filling out the same paper intake forms every time they see their doctor. Doctor’s have struggled to meet patient’s expectations because they have very limited options. Silicon valley software companies have historically focused on social media apps that can damage mental health while ignoring physician practices that want to engage patients by leveraging modern cloud tools.

The Healthcare industry’s simple but critical wellness mission is often bogged down by the intense software baggage associated with high data complexity, and the legally actionable matter of data sensitivity and security. In an industry whose animating principle is doctor-patient relationship, the EMR solution can present as a barrier to the speed and efficiency critical to health care a procedural wall of interference between doctor and patient.

No-code means simple, flexible and easy to customize

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Outside the examination room, when your EMR needs an adjustment or modification down the line, you’ll require the services of that costly internal software team retained for just that contingency. What if you could manage the database yourself?

Docframe’s easy-to-use spreadsheet-like UI provides a quick and easy way to build custom, absolutely secure software applications. Believe it. This no-code, HIPAA-Compliant database combines an intuitive interface with proprietary features that address all scalability and security concerns.

Online database applications without advanced permissions are probably not compliant

HIPAA compliance requires a software product to provide severely restricted access to medical data based on the Principle of Least Privilege—strictly defined individual data access that defaults to 0 and incrementally allows access upward from there.

This is typically achieved through code-heavy backend scripting, a fact that has made it difficult for the medical and Healthcare fields to adopt the simpler and more supple no-code software applications. Until now. Simplicity is power. Here are salient features of the Docframe experience.

Why role-based access controls are essential

Role-based access controls are permission gates that exist at login. The person logging in has a defined role in the company, and degree of access to the database is joined inseparably to that role as a series of predefined permissions. In the Docframe database the user will only be able to access information that has been designated for their role.


Permissions are inherent in the role. When a colleague’s responsibilities change, that person is assigned a new role in the system and acquires that new role’s predetermined permissions. Role-Based Access Controls are distinct from Discretionary Access Controls, which put the access-granting decision in the hands of a person or persons designated as gatekeepers. Role-based access—once the roles have been established and specific depth of access determined, is by definition self-policing.

Keeping data consistent should be automatic

Transactional Data Validation is a practical iteration of the old “garbage in/garbage out” caveat for computing. In simple terms it means at the field-creation level, you limit and define what can be entered into the given field. Number? Letter? Date? This input design care is extended to the necessary array of field types for your database.

Why is this important? It prevents garbage going in – the wrong type of input in the wrong field – from creating output garbage. A consistent, slip-proof dataset means you can trust your data. Carefully tailoring and locking field entry parameters makes scaling less worrisome, too; an increase in the number of employees with role-based access won’t increase the odds of bad entries. Docframe ensures a clean and accurate dataset.

Stay lean and organized by connecting your data with related links

doctor phone

A Relational Database – as its name implies – is a structure for classifying data into different categories—or tables—and relating/connecting those data points to each other for efficient querying and retrieval. The relational database provides links between datasets that are distinct from each other but related in the larger search context. Such linkages in an Excel spreadsheet, for instance, are code-heavy and limited. Docframe provides a native mechanism for linking information between different datasets — but on a familiar spreadsheet-based UI.

What about HIPAA-compliance?

HIPAA Compliance is the granddaddy of all compliance in the Healthcare space because it goes to PRIVACY. The Health Insurance Portability and Accountability Act of 1996 — also known as the Kennedy–Kassebaum Act — was created and signed into law in 1996 when it became clear that electronic patient record-keeping would be the future standard.

Today, a company identified as HIPAA Compliant has met the sort of compliance threshold one would expect from a rigorously-enforced federal law. Docframe has met all HIPAA’s legal and technical requirements around Protected Health Information (PHI) and Electronic Protected Health Information (ePHI). Bottom line? Docframe provides the Healthcare sector an out-of-the-box, HIPAA Compliant platform that is easy to use, customize, and master.

Custom vs Off-the-Shelf Healthcare IT Apps

doctor laptop

Why do you have to purchase medical apps? Although patient portal apps have many benefits in their own right, some might not be right for your organization at this point. Prebuilt applications are created with the purpose of getting the most clients

This one-size-fits-all approach falls flat in healthcare, because of the variety of specialties and methods of care. Most healthcare apps do not provide all the functionality you need but do not provide all the functions you require to use it correctly. If you want features added it may require a higher price.

What about the HL7 FHIR standard?

Following the HL7 standard can be quite daunting. It’s a large, robust standard that is the epitome of a one-size-fits-all solution. In practice, most healthcare providers will start with the HL7 standard and customize to fit their needs. This usually involves stripping away the extra components in the standard that you don’t need.

Docframe’s no-code model is data model agnostic. So, if your team wants to use the HL7 FHIR schema with all of its nuances, then you’re more than welcome to do so. But, if your team would like to use a subset of HL7 or make some modifications you can do that too. Many providers will start from scratch and build a custom data model that fits their team’s needs and style of care perfectly.

Strengthen Patient Privacy with a custom Patient Portal

Improving patient outcomes requires centralized data protection. When you use a patient portal builder you will know what information your patient portal collects and how it’s disclosed to your patients and other providers.

In recent months the use of contactless care in healthcare has become more prevalent. Some employees have remote jobs. Appointments must be planned with accuracy and care. The medical industry needs automation of all of its processes. With society shifting to a hybrid, remote, work-from-home model, patients will expect physicians to have modern, flexible cloud-based patient portals with sufficient privacy protections.

Trust the Experts in Custom Patient Portals & Web Software

The use of custom web applications or web-based services for medical care may help improve the quality or efficiency of care. The Healthcare business faces unique challenges. We focus our software development services on delivering high value software solutions that are user-oriented and PHI compliant, delivering incredibly easy access.


At Docframe, we focus on the hard technical problems that come with building a secure, performant and scalable patient portal, while you can focus on patients. While Docframe takes on these responsibilities we also work hard to give health providers as many customization options as they need to tailor a familiar patient experience.

Experts in Patient Health Portal Technology for Provider Groups

Our portal for patients' medical services is designed specifically for physicians' practices, health care centers and hospitals and more. We work with providers to understand their unique needs and to provide customized solutions.

Features Your patients & staff will love you

Put yourself apart. Personalized capabilities improve patient convenience and streamline internal processes. Docframe’s patient portal is a mobile friendly web application, so patients can fill out an intake form or access their records on their phone without having to download an app.

What are the benefits of patient portals?

As medical providers shift towards patient-centered care, Patient Portal technology has become increasingly essential to healthcare organizations. This is a list of some of the most important advantages of patient portals. The benefit of building a patient portal with Docframe is that other systems, like sharing lab results, can easily be layered on top of an existing HIPAA compliant patient portal

Organized information

The patient can have all their electronic health records at the same time clearly organized and access the information. Depending on what medical specialists are seen, the patient may receive reminders of the medical findings. Doctors can even see what the patient is receiving for their treatment.

Docframe's patient portal software can improve patient satisfaction by streamlining how their electronic health record is collected. Patients often complain about how often they need provide the same health information. Once you adopt docframe, patients will not need to duplicate existing data.

Minimize cognitive load from context switching

zen rocks

Docframe can manage patient registration with patient intake forms, patient portal development, online booking, manage scheduling, and dramatically speed up data collection. Our flexible web app gives providers greater control allowing them to define any practice workflow that fits their needs without having to juggle other systems.

Docframe's innovative data model agnostic approach gives healthcare providers greater control over how patient data is organized and disclosed. Docframe's no-code approach makes it easy to change how your medical practice management software works while your healthcare organization changes with the times.

Minimize inconsistencies

The Patient Portal allows a patient to communicate with nurses and other health professionals without misinterpreting information about the patient. Getting patients into a portal will ensure they receive the best possible information from the portal thereby avoiding errors.

One patient that is often overlooked in a healthcare organization is the physician themselves. Some studies show that physician's mental health has worsened in their transition to EMR systems. One easy way to modestly improve physician's metal health is by giving them control over their own software and letting physician's define their own, custom practice management tools. Docframe prioritizes security and consistency by validating every change to every field in the patient history.

Building a HIPAA compliant patient portal should be easy

Keeping electronic medical records organized and secure is an important responsibility for healthcare professionals. One reason why we believe that Docframe is the best patient portal software builder is because Docframe's no-code system has been meticulously architected with managing conditional access in mind.

While Docframe is a young company and features like appointment reminders, patient self scheduling, or something to pay bills online are still in the works, the foundation Docframe is built on enables patients and and healthcare practices to take back control of their health systems.

Features like scheduling and billing will come in the form of composable building blocks that healthcare practitioners can customize and compose into health systems that work well for their medical practice.